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Guarantee
Bought a plant ,it never came ,got an envelope fom jfk said was confiscated, on the envelope it said coconut powder, was suppose to be 5 vanilla plants any way I never got reimbursed, for a money back guarantee
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inceptions
Mentor2 years agoHi @cherwagne0
Did you open a case for an item not received? That's what you need to do to get your money back.
When it's past the estimated delivery date shown in your Purchase History, you have up to 30 days to use the option next to the transaction to open a case for an item not received. The seller will have 3 business days to prove delivery or refund. If he doesn't, go back to the case on day 4 and use the option to ask eBay to step in. They will force the refund.
http://pages.ebay.com/help/policies/money-back-guarantee.html