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Gshock
How do I get a refund on my item ??
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Discussions in this board are limited to the original poster and Community Mentors
How do I get a refund on my item ??
comics-scifi-collectibles
Mentor7 months ago@rh0060. Is it defective? Or somehow not as described.
How long have you had the item?
rh0060
OP6 months agoNo I still haven’t received my refund
comics-scifi-collectibles
Mentor6 months ago@rh0060
We can't see accounts but we can guide you through the refund process.
. Have you filed a refund request case?
Is it late arriving?
Is it defective?
rh0060
OP6 months agoHaven’t received anything I talked with someone can u have someone call me I need my refund
comics-scifi-collectibles
Mentor6 months ago@rh0060. The best way to start a refund request doesn't require an agent.
Sorry your purchase didn't go smoothly. Here's how to get your money back.
Look for the last estimated delivery date in your purchase history. You can file a refund request when it is one day PAST the last estimated delivery date . If tracking shows movement I recommend waiting a week or so for postal service delays.
You have 30 days from the last estimated delivery date to file a refund request on eBay.
Select your item on this page to start a refund request:
https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042&st=
4 business days after you file the refund request ask eBay to step in and help if the seller has not refunded you.
https://www.ebay.com/help/buying/returns-refunds/ask-ebay-to-step-in?id=4701
If it is more than 30 days past the last estimated delivery date then you can file a refund request on PayPal up to 180 days from the date of purchase. OR if you didn't use PayPal at checkout contact your bank or credit card to report that you didn't receive the item.
comics-scifi-collectibles
Mentor6 months ago@rh0060. We are volunteers and can't have someone call you.
If you'd rather try an agent then the best way is social media between 6am and 6pm pacific time.
Here's how to contact eBay general customer service.
1. CLICK THIS LINK:
https://www.ebay.com/help/contact?type=ContactUs&topicId=4000
2. Select a category that best matches your problem.
3. Answer the chat bots question by stating what you need help with. Be brief when you reply to the chat bot.
4.Type AGENT ( you may have repeat steps 3 and 4)
5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)
Monday to Sunday 5:00 am to 09:30 pm PST
3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
6am to 6pm PST