gravity standers got my charger sent wrong one

Question

I got the wrong charger way to small I have a plantronices volyeger & 5200 the add said it would fit you need to look into this place I had to pay a $3.50 charge for free shipping just looked at there reviews its not there first time e- bay needs to look into this matter, also, I'm trying to send this back for a refund now saying the return window ended only 5 days to return , ps I tested positive for covid could not leave, what can I do?

comics-scifi-collectibles · Answer

@craftyrainbow Sorry you were sick.

You have 30 days from date of delivery to file an item not as described refund request on eBay. If it's past that date then you can file a refund request on PayPal up to 180 days from the date of purchase. Or a charge back for an item that is significantly not as described with your bank or credit card.

Select the return item button on this page: https://www.ebay.com/help/buying/returns-refunds/returning-item?id=4041

4 business days after filing the return request if the seller has not provided a return shipping label OR sent the funds to your paypal account to pay return shipping if they are in another country then ask ebay to step in and help: https://www.ebay.com/help/buying/returns-refunds/ask-ebay-to-step-in?id=4701

2 business days after tracking shows delivery back to the seller the eBay system will automatically refund you if the seller has not already done so.

If you have to purchase a label at the post office with the funds that the seller provided be sure to upload the tracking number into the case. The tracking number is your proof of delivery.
Returns to China or other countries that do not have 1st class delivery confirmation MUST be shipped Priority Mail.