Locked
Discussions in this board are limited to the original poster and Community Mentors
Got charged twice for the same shipping label
I got charged twice for a duplicate shipping label to the same customer same product
2 comments
Locked
Discussions in this board are limited to the original poster and Community Mentors
I got charged twice for a duplicate shipping label to the same customer same product
lovelau2u
OP2 years agoThank you so much
wooden_flower
Mentor2 years ago@lovelau2u
Void the unused label within 5 days of creation. The refund takes about 3 weeks.
Go to Manage shipping labels.
Find the item you'd like to void the shipping label for, then from the Actions column, select Void Label.
Choose your reason for voiding the label.
Select Send request.