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    • Buying & SellingChevronRightIcon
    • Ask a MentorChevronRightIcon
    Got a dinosaur backpack today instead of a cat water fountain that I ordered did not order a dinosau
                     

    P I would like to get a call back from eBay at 

     

    chpe4639
    chpe4639
    9View listings
    Posted 3 years ago · Edited 3 years ago·Last reply 3 years ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    inceptions

    inceptions

    Mentor3 years ago
    27596View listings

    You don't need to speak with eBay for this. Just follow these steps:

     

    If you received an item that is not as described, you have up to 30 days to open a return using the option next to the transaction in your Purchase History. The seller will have 3 business days to provide a prepaid return shipping label or else refund. If he does neither, go back to the case on day 4 and use the option to ask eBay to step in.

     

                                           
                                                                                     
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