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Good customer service
A customer messaged about some vintage curtains she bought in April. She just hung them yesterday and they are obviously defective. They were NIP so I did not do formal measurements, but did lay them out for pictures. I know I don't have to do anything for her as the return window is closed, but I feel bad this happened. If she had opened them in a timely fashion I would have refunded her. Is there something else I can do or should I just ignore her?
2 comments
disneyshopper
Mentor1 week agoI would just ignore her as she had 30 days upon receipt to inspect the item. If you want to accept the return, you will have to do it outside of ebay.
tamsblackdog5
OP1 week agothanks for your reply