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giving feedback
I am not able to provide feedback on two recent purchases. There is no "give feedback" button on those purchases in my Purchase History, nor is there one on my order details. I found the emails that told me the order had been delivered but when I clicked on the button in those emails, I am sent to an order that I canceled. What am I supposed to do?
2 comments
disneyshopper
Mentor5 months agoIf you made the purchases as a Guest, you will not be able to leave feedback.
If it has been more than 60 days since the transaction, you will not be able to leave feedback.
If the seller is a top rated seller, and you want to leave a neutral or negative feedback, you will have to wait 7 days. That is to give you time to contact the seller with your concerns.
grunewaj
OP5 months agoI did not make the purchase as a guest. It was just a few days after I made the purchase and I was not intending to leave a neutral or negative feedback (how would the software know that?).