Locked
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Gift card "Frozen" / "System Error" / "Locked" after trying to use during checkout.
I have used MANY gift cards in the past with no issue ever and this is my first time having one with no resolve. Has anyone has had this issue were a gift card just goes completely invalid during the checkout process and after trying to reapplied to use it you just get the message "We can't find a gift card with that number. Review the number before trying again." Was even verified by one of the agents that it is activated and that it hasn't been used, but the number can't be found?
I've contacted customer service three times now and each time its just, "Wait X number of days", or Wait X number of hours" to get in contact with someone that can help you but the help NEVER gets in contact.
If anyone has had this issue I'll be so grateful to hear how they got it resolved because I'm sitting with a $200 paper card in my hand and can't do anything with it.
