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Gift Card
When removing the security tape from the back of an EBAY gift card I messed up yhe redemption code. what do I do to be able to use the card
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When removing the security tape from the back of an EBAY gift card I messed up yhe redemption code. what do I do to be able to use the card
ferncliff-39
Mentor7 months ago@jkcouchman
According to eBay FAQs, you need to take these steps:
- the gift card redemption code, if legible
I'm not convinced retailers will honor the above, you may want to contact the Gift Card team first and ask them how to handle.Open this Help page on Gift cards
-At the bottom Click on "Contact us"
-In the Help Chatbox that opens, to bypass the bots, type AGENT then press the Send arrow
-Keep typing "AGENT" to any bot questions.
-In the box [Yes/Something else] click on "Yes"
-You should then see the options to Chat live with an agent, or have them call you, depending on agent availability.
Note: The Call Back option doesn't always work if your carrier blocks spam/telemarketing calls.
With the live Chat option eBay will automatically email you a transcript.