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Gift card
I purchased a eBay gift card yesterday for $100 I scratched the numbers off of it this morning and it says it's linked to another account
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Discussions in this board are limited to the original poster and Community Mentors
I purchased a eBay gift card yesterday for $100 I scratched the numbers off of it this morning and it says it's linked to another account
ferncliff-39
Mentor8 months ago@mrspr-0
You will need to contact eBay CS/Gift Card team to help with this, they can look at your account from their end and see what happened. Have your receipt handy.
Open this Help page on Gift cards
-Click on "Contact us" at the bottom
-In the Help Chatbox that opens, to bypass the bots, type AGENT then press the Send arrow
-Keep typing "AGENT" to any bot questions.
-In the box [Yes/Something else] click on "Yes"
-You should then see the options to Chat live with an agent, or have them call you, depending on agent availability.
Note: The Call Back option doesn't always work if your carrier blocks spam/telemarketing calls.
With the live Chat option eBay will automatically email you a transcript.