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GETTING PAID FOR ITEMS NOTSOLD BY ME!
I'VE RECEIVED PAYMENT IN MY ACCOUNT WITH NO I.D.?? IN AN PERIOD I'VE SOLD NOTHING !!
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I'VE RECEIVED PAYMENT IN MY ACCOUNT WITH NO I.D.?? IN AN PERIOD I'VE SOLD NOTHING !!
comics-scifi-collectibles
Mentor2 years ago@ggabby44 That would be a first that I have heard of. You received payment even though you sold nothing? Are you sure it wasn't funds that had been on hold and are just now being released?
Or it could be for a postage adjustment, you get refunds occasionally from the post office if you paid too much for shipping label. Check your all transactions page here>>
https://www.ebay.com/mes/transactionlist?sh=true
If it still doesn't make sense then you'll need to contact customer service.
eBay agents are working from home so you have to request a call back or live chat.
1. CLICK THIS LINK: https://www.ebay.com/help/contact_us?id=4191&st=10
2. Click Automated chat on the left hand side of the screen. ( Trust me)
3. Type AGENT in the small box on the lower right of the linked page then you will see the options to contact a live agent, you may have to answer the chat bots questions before it allows you to connect to an agent, this is so you are connected to the correct department. If the bot asks another question after you answered type AGENT again. Then you will see the option to request a call back or live chat.
If you are located outside of US or Canada then you will need to use the Chat option or Social Media
4. Or you can also contact customer service by sending a private message on social media. You leave a message and an eBay employee will get back to you as soon as possible. To speed things up you can leave your registered account information in the PRIVATE message: Full name, address, phone number, email address, user ID, and a brief explanation of your problem.
https://twitter.com/askebay
https://www.facebook.com/eBay/