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Getting paid after refunding a lost item that has now arrived.
I shipped an item on June 22. It was seemingly lost… ups could not locate. Buyer wanted a refund as they were going on a trip and needed to purchase replacement item. On July 18, the item finally arrived. Buyer wants to return item. Am I obliged to pay return shipping? Can they be compelled to pay for the item they’ve now received?
1 comment
wooden_flower
Mentor2 years ago@buzzin-queso
The buyer can not be forced to repay the refund, or to return the item. If you want the item returned, you should provide a return shipping label.
You can create a label at pirateship.com, and print it to a jpeg file. Send the jpeg to the buyer in an eBay message.