Getting overcharged on my e bay fees

Question

E bay has overcharged me on my seller fees. In addition, I have called and spoken to them several times. They get so far, put me on hold, then hang up on me. They owe me money and cannot fix or explain , and instead, choose to hang up. I would like to send an e mail to corporate offices and get someone on the phone to explain where they are failing .

Any help appreciated.

comics-scifi-collectibles · Answer

@bluetop5 That's frustrating! Why do you think that you are overcharged?

Your "available funds" are a running total, so there may be other fees from other listings and sales intermingled. Each payout can cover multiple transactions.

If you click PayOut ID here, it will have a complete breakdown of that Payout:

https://www.ebay.com/sh/fin/payouts

From your gross sales (Price + Shipping, if any + Sales Tax) eBay will deduct

Sales Tax (remitted to the state)

Shipping labels

Final Value Fees FVF

Insertion fees (if any)

Promoted listing fees (if any)

Store Fees (if any)

etc.

There is a nice video on this page about how to find your fees: https://export.ebay.com/en/fees-and-payments/seller-fees/

Here is a help page where you can learn about selling fees:

https://www.ebay.com/help/selling/fees-credits-invoices/selling-fees?id=4822

All of the deductions should be listed here:

https://www.ebay.com/sh/fin/transactions

Please look at the breakdown here of your payouts here:

https://www.ebay.com/sh/fin/summary