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Getting out of below standard status
I don't understand how to get out of below standard. I sell 100 items a year. I have a 5% defect rate (out of stock). How many items would I have to sell to get out? And is there a time period? I thought everyone had evaluations every three months, but now it would be a year for me? So confused!
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disneyshopper
Mentor3 years agoEvery seller is evaluated each month. The look-back is 3 months if you sell more than 400 items in that time period, otherwise the look-back is 1 year. If your account became below standard due to Out of Stock, you need a better inventory system so this does not happen again. To get out of this, you need to increase sales so that your defect rate is 3% or less. Someone else will need to figure out how many sales that would be. Of course, don't get any defects for slow shipping or tracking not uploaded on time and validated.