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GETTING HOLD OF AN EBAY REP TO TALK TO ON THE PHONE
I ORDERED 2 DIFFERENT SHIPMENTS AND BOTH WERE DELIVERED TO 2 DIFFERENT ADDRESS AND EBAY WON'T HELP WITH ANYTHING , THEY JUST SAID ITEMS WERE DELIVERED WHICH THEY WERE BUT NOT TO MY ADDRESS SO THEY SHUT DOWN THE CLAIM AND WON'T LISTEN TO WHAT I HAVE TO SAY
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eburtonlab
Mentor2 years agoCheck your order details to make sure the correct address appears there. That is the address the seller is required to ship to.
Contact the shipping service to determine if the tracking number you received was for a package that was addressed to you.
Good advice for dealing with false tracking:
https://community.ebay.com/t5/Buying/I-tried-contacting-seller-i-tried-contacting-fedex-i-tried/m-p/...
What kind of feedback does each of your sellers have?
You can avoid many fake tracking issues by choosing to only do business with experienced sellers that have a proven track record of delivering similar items as seen by examining the seller's feedback page, and by avoiding inexperienced sellers, sellers with patterns of negative feedback indicating serious problems, or sellers with large gaps in the selling history or recent drastic changes of seller behavior.