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    getting access denied on this server message when i try to buy
                     

    getting access denied on this server message when i try to buy

    jregis1xtd
    jregis1xtd
    45View listings
    Posted 2 years ago·Last reply 2 years ago
                                           
             
    4 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    jregis1xtd

    jregis1xtd

    OP2 years ago
    45View listings

    It was the VPN. Thanks for the replies

     

                                           
    eburtonlab

    eburtonlab

    Mentor2 years ago
    5541View listings

    You are very welcome -- glad you were able to sort it out.

     

    Thanks for following up!

     

                                           
    eburtonlab

    eburtonlab

    Mentor2 years ago
    5541View listings

    "Access Denied" errors when trying to check out or pay usually indicate some sort of network error.

     

    If you are using a VPN, try disabling it.

     

    If you are using a custom firewall, that may be causing problems.

     

    Try paying using your phone or laptop when not connected to your usual network wifi.

     

    See here for further suggestions of things to try:

     

    https://community.ebay.com/t5/Technical-Issues/Access-Denied/m-p/29845776#M56948

                                           
    stuff4divas

    stuff4divas

    Mentor2 years ago
    7567View listings

    @jregis1xtd  try a different browser

                                           
                                                                                     
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