Locked
Discussions in this board are limited to the original poster and Community Mentors
Getting a return label but it wont open and says error. What to do next?
Return label won't open on email
1 comment
Locked
Discussions in this board are limited to the original poster and Community Mentors
Return label won't open on email
rfmtm
Mentor2 years agoTry clearing your browser's cache and try the link again.
Make sure browser is set to open PDF files with Adobe and not its built in reader.
Try going to your Purchase history.
Find the item in Returns and cancelled orders.
Select View return details.
Choose See label.
If the label is printing blank:
When the return label print window opens, do not use the PRINT button at the bottom of the page. Instead click on the ">>" at the upper right of the window and either use the Print or Save option there.
If none of the above helps, you will have to call ebay to email you a copy of the label.