Getting a refund for a shipping label not used

Question

I mistakenly clicked twice on get a shipping label. I only needed one. How do I get a refund for the one not printed or used?I tried following the directions for voiding a label but it didnâ€™t work. Thank you!

stuff4divas · Accepted Answer

@ronellea  from seller hub, hover over Orders (top left of page) and click on Shipping labels and click on Void the label next to the sold item. Void labels take at least 2 weeks to get refunded. If it does not show up, it is because it went past the timeline of 28 days. or You can void a label within 28 days of purchase here: â€¨https://www.ebay.com/ship/lmng/labels-history/my-ebayâ€¨â€¨ It will take about 14-21 days for the refund to come through.