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Getting a proper refund
How do I get Ebay to fullfill their public promise to make good on faulty products. I received a partially broken stereo receiver and Ebay sent a prepaid return shipping label that doesn't cover the USPS shipping cost. Ebay automated customer service now tells me to pay the shipping difference which is more money than I stand to lose if I do nothing. The seller won't respond at all and Ebay customer service only runs me in circles.
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