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Getting ‘eBay to step in’ when they clearly don’t want to.
I returned an item to a seller back in December. It was delivered to him on 14th February. He has still not sent my refund, or responded to any of my messages, throughout this process.
It is proving impossible to get ‘eBay to step in’, as no such option is available where they claim it to be (non-existent drop-down menu), but instead merely shows links regarding an item I ‘wish to return’.
How do I get them to step in and secure my refund from this unscrupulous and uncommunicative seller? Thank you for your help in this matter.
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