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get thru to an agent????
i've been going round and round with the chat bot and need an agent
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Discussions in this board are limited to the original poster and Community Mentors
i've been going round and round with the chat bot and need an agent
eburtonlab
Mentor9 months ago@funinthesun2
You may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant to request a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If you are unable to get a call back, try contacting eBay via social media direct message:
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
funinthesun2
OP9 months agoi have done all these things repeatedly and the chat will just keep asking same questions. I have tried agent and call back and the bot just starts over with same questions. any more hints?
eburtonlab
Mentor9 months agoTry social media.