Get promised a refund that I never received

Question

I'm trying to figure out why are you letting people sell jewelry on here that you know that's not real I asked for a refund on the 19th it's going to be the 27th or partial refund a $22 that I never got so now and then I'm putting my phone number in here and you constantly telling me this not my phone number so now I got to make videos and post them Facebook Twitter Instagram now I got to post it all across the world to let people know not to shop with y'all y'all let people tell people tell us...

fashionsandbeauty4u · Accepted Answer

@lashesl71 Ebay has a 30-day Money Back Guarantee for Buyer Purchase Protection. In order for eBay to get involved, you need to go to your Purchase History and open a refund request for Item Not as Described.  Ebay notifies the Seller who has three business days to respond to you with either a refund or a return shipping label. If the Seller does not respond in time, you can go back to the case and ask eBay to step in and force the refund.Ebay will not automatically know you are unhapp...