Funds on Hold due to incorrect ip codez

Question

I'm guessing that the system flagged, and now is holding my funds for a month because the customer picked their package up at the post office instead of it being delivered to the home adddess. The customer signed for the package... Is there an email address where I can send the proof of delivery and other supporting documents to clear this issue up??

disneyshopper · Answer

What does the tracking show? I see people that pick up packages at the post office, and I see them signing a computer screen. I assume that updates the tracking.

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