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Funds for buyer on hold question
I have an order on hold for a customer that say funds will be released upon confirmation of delivery. I can't do tracking because the item is only $3 and I'm shipping for free. How am I supposed to get paid when order states customer picked first class envelope which is like 80 cents to mail. That's the only shipping option. !!!
2 comments
cinci5
OP3 weeks agoIts not a seller mistake.
You totally missed the point, I'm shipping it for free. I've been doing the first class mail for about 5 years now.
I'm not buying postage thru eBay and that's the only option on this item is first class mail shipped free.
I have other items listed free shipping with first class mail. I know about the tic on the shipping level but shipping a 3 dollar gasket with now $6 to $8 dollars for tracking i'll never sell anything I make and about a hundred other people wont sell either.
mr_lincoln
Mentor3 weeks ago · EditedHi@cinci5This is a Seller mistake we see fairly often ... eBay does not let Sellers buy stamp postage, you can buy a label with tracking via USPS Ground Advantage or use the ESE (eBay Standard Envelope) for items it applies to: eBay standard envelope | eBay
You need to change your shipping settings and select Standard shipping: small to Medium for packages. Then select Calculated so Buyers pay you to ship the item. Select USPS Ground Advantage for the shipping method. For some reason eBay still has the envelope setting in their shipping flow but again, they do not sell stamp postage for that.
If you buy Stamp postage as USPS then you have no tracking and eBay has no clue if you shipped the item. Delivery confirmation can help with Transaction holds, otherwise your funds will be held for 31 days. Also, if you do not ship with tracking you can get shipping defects that in time will have an adverse affect on your Seller level: Seller Dashboard | eBay
With the high cost of shipping it may not make sense selling $ 3 item and needing to provided a USPS Ground Advantage label with tracking for over $ 5 (the lowest I've seen is about $ 5.83 on items I have shipped).