'Funds available' from an item i have sold, but i cannot view the funds.

Question

I sold a item back in February. I don't see that the payment in my bank account. All ebay shows me is a green dot next to 'funds available' how do I get my payout in this situation?

comics-scifi-collectibles · Answer

@garyd11 It sounds like your checking account is not linked correctly.

You will need to contact eBay customer service for assistance from #3

However I recommend checking a few things as eBay will NOT tell you what doesn't match for security reasons.

1. Verify that the name and address on your eBay account matches your checking account and government ID EXACTLY. I had to had my middle name to my eBay account so it would match my checking account and drivers license. You will need to provide your SS#. You can not use a PO box for your registration address as seller but you can use it for your ship from and to addresses.

2. Make sure the ACH routing number is the correct one to use for these type of deposits. Verify this with your bank.

3. Contact Customer service

Click this link> https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold?id=4814

Then Type Verify Checking account in the chat bot box on the lower right. (Do not add any additional information)

Then AGENT after the bot responds. You might have to repeat those steps.

disneyshopper · Answer

Go to your Seller Hub > Payments > Payouts > Payout ID Click on an ID and you will see what deductions were made if you scroll down to Related Transactions.