funds are not credited to my bank account
My order was cancelled by the seller, and a refund was issued on December 9, 2025, but the funds are not credited to my bank account. What should I do?
1 comment
My order was cancelled by the seller, and a refund was issued on December 9, 2025, but the funds are not credited to my bank account. What should I do?
comics-scifi-collectibles
Mentor7 months ago@nwrt1020 Canceling the sale does start the refund process but it can take 3 to 5 business days to reach your bank account. A bit longer if the seller is in another country.
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