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FRUSTRATED AS HELL
I am trying to get a return for a bag I got as a guest from a seller called Thick as Thieves Europium on the 19th I ordered the bag as a guest. They charged me an extra 20 dollars for express shipping. It is the 4th day it was a jenni bag. An d yes I have contacted him 6 times today. He had 3days to ship the item according to ebay. I am trying to contact ebay but the automated crap won't let me get to a live agent
1 comment
eburtonlab
Mentor1 year ago@ap_bonnerstallings
Guest purchases are not connected to your eBay account, so for help with a guest purchase, first sign out of your current eBay account, then use the "order details" link in the email you got from eBay regarding the guest order.
You may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant to request a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link between 5am to 9:30pm Pacific Time:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
If you are unable to get a call back, try contacting eBay via social media:
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/