Fraudulent returns
I recently issued a return refund for a product. The issue the buyer noted was defective item. After issuing, the refund, I noticed the returned item had a different serial number than the item that was purchased. Presumably the buyer replaced the broken item with the one I sent him and returned the broken item to me.
Now that I have already issued a return. Is there a way to get those funds back or issue a complaint against the buyer?
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