fraudulent item I just bought

Question

I think I bought an item that doesnt exist. The price was very low in comparison, but I got caught up in the heat of the moment. I just looked at their profile, they have 0 feed back. They didnt answer my question I sent last night, granted they are on the East coast, I found no message this morning. I need to know when my cut off time is to cancel my payment so that I dont have to wait 3 weeks to get my refund.

disneyshopper · Answer

Buyers can only REQUEST to cancel a transaction. Only the seller can file the cancellation and sellers are no obligated to do so.

Go to your Purchase History and locate the purchased item. What is the last estimated delivery date? You have up to 30 days past that date in order to file an Item Not Received case, to get your money back. Once you file, the seller has 3 days to provide a tracking number that shows Delivered or issue a full refund. If the seller does neither, on day 4 you return to the case and click Ask ebay to step in, to force a refund.

If it is past the 30 day limit, you will need to log into Paypal and file an Item Not Received case there, if that is how you paid, as they allow up to 180 days from date of purchase to file, to get your money back.

If you paid with a credit card, file a charge back with your credit card issuer.