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Fraudulent Benchmade knife
Hi I recently won the bid on a Benchmade folding knife. Great price. The night before the auction closed I asked seller to confirm the knife’s authenticity. No replies. Then the knife arrived Friday. I have had the knife checked, and was quickly confirmed to be a fake.
meanwhile I tried to contact seller. eBay app says he’s been removed for policy
violation. And the app tells me “this transaction cannot be found†when I try to leave feedback.
item is covered by eBay guarantee, but I am unable to contact seller in the process of getting a refund. Help! 🙂
3 comments
fashionsandbeauty4u
Mentor2 years ago@reva-9755
In addition to the excellent advice you have been given, Benchmark is on the eBay VeRO list. Only authorized Benchmark dealers can sell their products on eBay due to the overwhelming amount of counterfeit Benchmark items on the site. This Seller may have been warned to stop selling Benchmark and was ultimately suspended by eBay.
woodland_gnome
·2 years agoDon't bother contacting the seller, since s/he's No Longer A Registered User.
Since it is Significantly Not As Described, go to your Purchase History for that item, click the link for more options and select that you want to return the item, select the (usually bottom) reason that it is not as described or pictured, then follow instructions from there. If you haven't gotten a prepaid return label or a full refund after 3 days (but before 21 days) from doing so go back and you should find a link to "Ask eBay to step in" to get your refund.
rfmtm
Mentor2 years agoIf seller has been removed from ebay you will have to file with the payment processor for a refund.