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    Fraudulent activity on my account using my credit card
                     

    How are you supposed to contact eBay about fraudulent orders made from my account using my credit card? It seems to me they have made it IMPOSSIABLE to contact them all their help links just carry around in a circle to nowhere. There is no link for FRADULANT activity is there?

    donnielowe
    donnielowe
    65View listings
    Posted 3 years ago·Last reply 3 years ago
                                           
             
    5 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    donnielowe

    donnielowe

    OP3 years ago
    65View listings

    I did and stopped payment except a 2dollar contribution was also charged against my cart to a charity that showed up two months later. Talked to ebay they so far have been no help in this matter. What is very flustering is when it happened I searched hours on ebay sight trying to find where I could report fraudulent activity. They make no easy way to do this.

                                           
    lady_madonna

    lady_madonna

    Mentor3 years ago
    *Volunteer Ebay Mentor*1039View listings

    @donnielowe 

    @donnielowe wrote:

    What is very flustering is when it happened I searched hours on ebay sight trying to find where I could report fraudulent activity. They make no easy way to do this.

    Use the link that @shipscript provided to contact Ebay Customer Service.

     

                                           
    lady_madonna

    lady_madonna

    Mentor3 years ago
    *Volunteer Ebay Mentor*1039View listings

    @donnielowe 

    If someone is using your credit card, you need to immediately contact your credit card company.

                                           
    shipscript

    shipscript

    ·3 years ago
    111View listings

    Was your credit card number stolen and then used on eBay?

    Or was your eBay account compromised and used for purchases?

    Scroll to the bottom of this page and click the "contact us" button.

    https://www.ebay.com/help/account/protecting-account/get-help-hacked-account?id=4196

    Type "agent" into the chat that opens.

     

     

                                           
    inceptions

    inceptions

    Mentor3 years ago
    27596View listings

    See this link:

     

    http://pages.ebay.com/help/account/securing-account.html

                                           
                                                                                     
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