Locked
Discussions in this board are limited to the original poster and Community Mentors
Fraudsters need to get off Ebay
I have sent over 12 messages to the seller as well as several messages on the forum and again I have no response. I don't understand does Ebay have customer service or not??? Ebay protects fraud or punishes those who sell fake goods??? There is no excuse to tell me that I write in unacceptable language because a person or a company that sells fake goods for originals, you don't like that I call them scammers??? Find me a name and I am not using this term. Find it and tell me, but the way you are acting, you will lose a lot.
8 comments
inceptions
Mentor2 years ago@arbeshan-0
eBay is not here. This is a member board.
If a seller doesn't respond to messages, that doesn't make him a scammer or a seller of fake goods.
Is there some other reason you think the seller is a scammer? Did you receive a counterfeit item? If you provide some details, it will help us help you.
arbeshan-0
OP2 years agoThank you for your answer! The perfume I bought at ishen2 is fake and this is the reason why I said that this person is a fraud. I don't know any other word for those who sell fake goods. The lady or gentleman who goes by this name, ishee2, has only once asked me to send a photo of myself, which I sent immediately, but I have not yet received any response from him. I have been dealing with this person every day for about three weeks and no one is solving my problem. Please give me a solution because I am also worrying you about the same problem every day. Thank you.
rock.star
·2 years agoYou only need to send the seller one message, if this doesn't work you open a Item not as described case with eBay and the seller has 3 days to make it right if not on the 4th day you ask eBay to step in and they will refund your money.
inceptions
Mentor2 years ago@arbeshan-0
If you received an item that is not as described, you have up to 30 days to open a return using the option next to the transaction in your Purchase History. The seller will have 3 business days to provide a prepaid return shipping label or else refund. If he does neither, go back to the case on day 4 and use the option to ask eBay to step in. They will force the refund.
There is no need to communicate with the seller daily. Just open the case and follow the process.
arbeshan-0
OP2 years agoYes the only true reason that i have to call the seller a scammer is not because he doesnt respond to me but for selling me a countetfit product which i think that this should be prohibited from ebay guidelines.Please one more time I want to clarify all of you that i am trying to ask for help and no one is helping me.Please if anyone had a solution feel free to text me.I would appresciate it.Thank you.
house*of*paws
Mentor2 years agoHi @arbeshan-0
You've already been told exactly what to do ... but I will repeat it because you need to take action before your time runs out. Follow these directions exactly:
PLEASE follow the above directions ASAP. That is the way to get refunded. The process is completely automated. There's no need to talk to anyone. The process is completely automated. Please stop waiting for help when you've been told exactly what you need to do.
arbeshan-0
OP2 years agoThank you for your response.Unfortunately the time is over to return this item because i have been dealing with this issue for a long time and no resolution.Now there is no option to select return so the situation is becaming harder.The item iis not available anymore so that make it impossible to ask for return.i hope you understand my situation.Thank you for all your advice.
house*of*paws
Mentor2 years ago@arbeshan-0
I was afraid that you may have waited too long to file a claim with eBay.
If you paid with a credit card … contact your credit card company and ask what you need to do to get refunded. Tell them you received a counterfeit item.