Locked
Discussions in this board are limited to the original poster and Community Mentors
Fraud on my purchase
I didn’t receive my order for the past weeks now and I recently contact eBay that I didn’t get my package and the seller send me a message of sending me the digital code of what I ordered which Simply means he didn’t send anything and just a fake tracking to deceive people. I won’t stop making bad reviews for this seller and the whole eBay store completely if I didn’t get my refund and it’s getting clearer now that it seems you guys are working with people to scam and getting percent off from them. You guys will ruin your store if you didn’t work in this for me. Thank you
1 comment
disneyshopper
Mentor4 months agoGo to your Purchase History and locate the purchased item. What is the last estimated delivery date? You have up to 30 days past that date in order to file an Item Not Received case, to get your money back. Once you file, the seller has 3 days to provide a tracking number that shows Delivered or issue a full refund. If the seller does neither, on day 4 you return to the case and click Ask ebay to step in, to force a refund.
If it is past the 30 day limit, you will need to log into Paypal and file an Item Not Received case there, if that is how you paid, as they allow up to 180 days from date of purchase to file, to get your money back.
If you paid with a credit card, file a charge back with your credit card issuer.