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Fraud, listing, unethical selling.
This eBay customer service is pathetic circus. I spent 25 minutes going around in circles last night trying to connect with anybody at all about a fraudulent listing, dishonest seller problem. A couple months ago I purchased a product from a seller who listed a product, but sent me a fraction of what the listing was for and charge me full price. I didn’t need to use the new product until this past weekend when my remaining supply I already had from a former local purchase finally ran out. To my horror, I found out he cheated me(!), contrary to what he listed I was buying. I can’t get any help with this. The buyer has not responded to my photos and my email to him directly. I cannot get help at all from eBay in any way. Horrible, horrible customer service!
house*of*paws
Mentor2 years agoHi @nyangel01
We have only 30 days from the date we receive the item to file a return request. You apparently passed the deadline … so it won’t help talking to Customer Service.
What you CAN do is contact either PayPal or your credit card company about receiving a ‘not as described’ item. Good luck!
rfmtm
Mentor2 years agoEbay can only help you withing 30 days of receipt. You should have checked the order before that time and you could have easily gotten a refund. You still have time to file a dispute with the payment processor, but don't wait till that time limit runs out too, do it now.