Locked
Discussions in this board are limited to the original poster and Community Mentors
FRAUD ITEM TAKEN DOWN AND STILL CHARGED
 
Can anyone tell me how to get in touch with a HUMAN at eBay! I bought an item- I was fully charged then 3 days later the seller was deleted and the item for "violating" eBay terms and conditions. I have no product and I was charged. I can't "click" on the item to report bc EBAY took it down.
i reported to credit card company but this is a EBay issue.
1 comment
eburtonlab
Mentor2 years ago@rebecclissaue-0
See here about what happens if you purchased a listing that was removed or from a seller that was removed:
https://www.ebay.com/help/selling/listings/creating-managing-listings/removed-hidden-listings?id=4656
You may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant to request a chat with an agent or a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link between 5am to 9:30pm Pacific Time:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid