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Fraud- I never ordered These items or received them
I noticed fraud on my account. I canceled the order immediately and contacted my bank. The bank reacted faster than ebay and tried to get refund. Ebay had not flagged the account by this time so ebay responded as it was a proper purchase. When I was notified with another charge I called the bank and they explained. I called Ebay and they told me they hadn't flagged my account until the day after my bank tried to get the refund. Representative to a hour asking supervision how to correct the situation and came back with an SR# and told me to tell bank to try refund again with that number. It didn't work and now the account or transaction is closed. I have been arguing with ebay and the bank for 4 month now and hours on the phone. This last Representative told me since the transaction is now closed you will have to file another claim for not receiving the items I never ordered. I made sure with her before I got off chat if it was still possible with the time that has passed she said yes if it's within 6 month. I tried to submit another claim but now it will not let me submit another claim because a claim has already been submitted. No way to contact ebay about this transactions now. If you google this fraud it's very common and ebay know about it. However they don't have a fraud option on any claims or disputes. I want this fixed and the seller banned because it is son obvious what they are doing. I also want to start a class action lawsuit with anyone else this has happened too. Four months without nearly $1700 and hours of my time has been wasted. We need to be compensated to this, it's ridiculous and they now it.
lady_madonna
Mentor6 months ago