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fraud by other sellers
how do you handle when another buyer or seller I mean purchases your product but doesn't pay while they try to sell the same products on their page. by putting in a purchase order for my product they effectively take it off the market and remove their competition. they have the same two products on their page for sale for less but they made an offer for $20 higher on mine which effectively takes it off the market and they don't have to compete with me how do I get some kind of justice on this how do we stop this behavior and how many other people is this particular seller doing this to
2 comments
disneyshopper
Mentor2 years agoFor your current sale:
If the buyer has not paid by day 4, on day 5 the seller can file a Cancellation with the reason Buyer didn't pay. The seller gets his/her FVF credited, the buyer gets an unpaid strike recorded on his account, no one can leave feedback. Two or more unpaid strikes, and the buyer will find it difficult to bid/buy from sellers who block buyers with 2 or more unpaid strikes. Do you have your Buyer Blocks in place?
https://www.ebay.com/bmgt/buyerrequirements
List as fixed price with Immediate Payment Required (you will need to switch to the advanced/business tool for that option, which is located in the upper right corner of the Quick Listing Tool), no Best Offers, and your listing will stay active until someone actually pays for the item.
eburtonlab
Mentor2 years agoUse the "immediate payment required" option for your fixed price listings and avoid offers. That way the buyer has to complete checkout and pay, or else the item remains listed.