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fraud
many sellers here are Listing DeWalt 3999W reciprocating saws that are made in China for $24 and putting phony labels on both sides that are not really DeWalt and have other phony info. Asked Ebay several times to police their site but they obviously do not care about their buyers, only their bottom line and do not want to do what is morally required of them! They are letting unscrupulous entities sell a $24 item for $83 or more. Ebay is reprehensible and I will not ever buy from them again. Home Depot, Lowe's, and Walmart are way more honest and have morals and scruples!
3 comments
eburtonlab
Mentor4 months ago@larrynancy.2012
Counterfeit items are not allowed to be listed on eBay at all. No one is authorized to sell counterfeit items. That fact alone does not stop some people from trying to sell them, however.
The problem is that unscrupulous or uninformed sellers can list genuine items and then deliver counterfeit items.
It is not always possible to look at a listing and know in advance exactly what, if anything, the seller intends to deliver. For one thing, a scammer can simply copy a listing from a genuine seller, using a genuine photo of a genuine item.
Except for a few specific categories of items that go through authentication, eBay never sees what the seller ships or the what the buyer receives, so there is nothing for eBay to check unless someone complains about what was received by invoking eBay's money back guarantee.
Sellers are responsible for the descriptions they provide, and buyers should not assume that eBay screens the listings in advance.
As long as counterfeits exist and there are folks trying to sell them, buyers will still have to be on the lookout for them, and avoid deals that are obviously too-good-to-be-true, whether they are being sold by accounts registered overseas or by domestic sellers wittingly or unwittingly buying counterfeits from overseas to sell here.
Buyers that doubt their ability to distinguish a genuine article from a counterfeit one should only consider purchasing from trustworthy sellers that have an established reputation for delivering exactly what was described, and should avoid deals that are too-good-to-be-true, or deals that are offered by inexperienced sellers that might disappear soon after the transaction is made, or else be prepared to get items authenticated by trusted sources within thirty days to be able to take advantage of eBay's money back guarantee.
larrynancy.2012
OP4 months agoI agree, counterfeit items have NO business being sold anywhere. I let Ebay know and it still took more than 20 days and I finally called my card company and the checked on it a refunded me. I let Ebay know in chat and their only response was their so called Guarantee. I have bought DeWalt tools for more than 4 decades so I spotted as soon as it arrived. Looked today and there are more than 20 vendors all using the same exact pictures although not always in the same order--the 3rd or 4th picture shows DEWALT (not how the real one is, DeWalt) and you can see the lower right corner of the label is coming loose. MORE than 20, TODAY. My feeling is that if they are MADE AWARE OF FRAUD, they need to make an effort to protect their buyers. Not asking that anyone be banned outright, but, obvious frauds should not be allowed, IF EBAY TRULY CARES ABOUT THEIR CONSUMERS!
eburtonlab
Mentor4 months agoMy feeling is that if they are MADE AWARE OF FRAUD, they need to make an effort to protect their buyers.
eBay knows that fraud exists. So do buyers.
Being aware that fraud exists is not the same thing as being able to prevent it.
If you are expecting eBay to be combing through pictures looking for signs of counterfeit items, eBay is not doing that. eBay lacks the expertise to know the details of every product sold by anyone, anywhere, and eBay is not verifying items based on pictures provided by sellers. Even if eBay did that, scammers could simply use stock photos of genuine items and still deliver fakes. And eBay is not necessarily going to act based solely on suspicions of users reporting questionable listings; even if those users are experts in such items, eBay does not know that.
eBay will act on reports of buyers that get items that are not as described, but that depends on buyers recognizing whether items are genuine or not, or seeking verification from trusted sources in time to use eBay's money back guarantee.
There is no good alternative to buyers knowing what they buy and buying what they know.