Fraud

Question

I need to report a fraudulent change to my Ebay account address. A purchase now shows "8014/8018 NW 66th St, Miami/Doral, FL 33166" was added to the beginning of my address "611 N 54th Ave"

How do I report this to Ebay and what may they do about it. I should not have to wait until the expected delivery date of 4 May to start some financial reconciliation.

Thank you.

eburtonlab · Answer

@brawelc0

Change your eBay password, check your account details closely for any other changes, then contact eBay through this page:

https://www.ebay.com/help/account/protecting-account/get-help-hacked-account?id=4196

disneyshopper · Answer

I recommend asking your question here first. We can help with most buying and selling questions. We are experienced buyers and sellers that know eBay policies and procedures.

Here's how to contact eBay general customer service:

1. CLICK THIS LINK:

https://www.ebay.com/help/contact?type=ContactUs&topicId=4000

2. Select a category that best matches your problem.

3. Answer the chat bots question by stating what you need help with.

4.Type AGENT ( you may have repeat steps 3 and 4)

5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)

Monday to Sunday 5:00 am to 09:30 pm PST