fraud?

Question

Someone is asking me to include $50 gift cards with purchase. I know this is a scam but how do I report them so they don't try it with someone else?

comics-scifi-collectibles · Answer

@jagall-7726 First step use the 3 dots on the upper right of the message to report.

Second report the buyer this way> https://spd.ebay.com/RBASellerHub Asked for something that was not in the listing. Then say what happened in the box.

Next add the buyer to your blocked list here> https://www.ebay.com/bmgt/BuyerBlock

I am guessing that they have not even paid for the item yet? I would cancel the order as problem with buyers address from the drop down menu next to the item.

You can also try contacting customer service to report but I don't know that it will get them removed any quicker.

Social media is the best option

Here's how to contact eBay general customer service.

1. CLICK THIS LINK:

https://www.ebay.com/help/contact?type=ContactUs&topicId=4000

2. Select a category that best matches your problem.

3. Answer the chat bots question by stating what you need help with. Be brief when you reply to the chat bot.

4.Type AGENT ( you may have repeat steps 3 and 4)

5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)

Monday to Sunday 5:00 am to 09:30 pm PST

Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

https://www.instagram.com/ebay/

6am to 6pm PST