Use the Blue "Report an item you didn't receive" Button on the help page. After you open a case, keep an eye on it. If the seller doesn't respond, you have to Ask eBay to step in to help.
Unavailable member
·2 years ago
Their profile isn't available.
@sommy_giselle
Be sure to check the Estimated Delivery Date first. If it is past the delivery date, open an "item not received" request:
If the seller hasn't responded, or hasn't provided a resolution after 3 business days, you can Ask eBay to step in. You have up to 21 business days from when you opened the original request:
sommy_giselle
OP2 years agoThe seller didn't dispatch my purchase
Unavailable member
·2 years ago@sommy_giselle
Click on this link >>>> Get help with an item that hasn't arrived
Use the Blue "Report an item you didn't receive" Button on the help page. After you open a case, keep an eye on it. If the seller doesn't respond, you have to Ask eBay to step in to help.
Unavailable member
·2 years ago@sommy_giselle
Be sure to check the Estimated Delivery Date first. If it is past the delivery date, open an "item not received" request:
> Get help with an item that hasn't arrived
If the seller hasn't responded, or hasn't provided a resolution after 3 business days, you can Ask eBay to step in. You have up to 21 business days from when you opened the original request:
> Learn more about asking eBay to step in and help.