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Forced Fulfillment Dispute Under eBay’s Money Back Guarantee
Request for Fair Review – Forced Fulfillment Dispute
eBay site is extremely frustrating to navigate. I'm requesting a review of this case as a forced fulfillment issue, not a delivery dispute. I submitted a cancellation request on 6/19, after 7 days of no shipping or communication. The seller created a USPS label later that night (6/19) and shipped the item on 6/20, ignoring my request. They only responded on 6/23, after shipping.
This violates eBay’s policies:
Sellers must honor cancellations before shipment
Sellers must ship within handling time and use the selected shipping service
Buyer Protection applies when sellers act in bad faith or ship without consent
I followed eBay's process. The seller did not. Please review and refund under eBay's Money Back Guarantee. the case is closed and i don't know how to escalate- what do i do??
fashionsandbeauty4u
Mentor1 year ago@mimi13101
You stated in your previous post about this issue that you opened a dispute with PayPal. Once a Buyer opens a dispute with their payment company that automatically voids their protection under the eBay Money Back Guarantee. It is now up to PayPal to review the the facts and make a decision.