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For refund
Does anyone have the telephone number for eBay customer service?
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Locked
Discussions in this board are limited to the original poster and Community Mentors
Does anyone have the telephone number for eBay customer service?
comics-scifi-collectibles
Mentor1 month ago · Edited@psa-1608 You do not call customer service for a refund.
You file a refund request.
If the item is late arriving then file a not received refund request when it is one day past the last estimated delivery date in your purchase history>
https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042
You have 30 days from the last estimated delivery date to file the request for a not received item.
If the item is somehow not as described then you file a return request. You have 30 days from the date of delivery to file return requests for most categories. For Trading cards, bullion, coins, paper money, and items that are sold as not working or for parts you only have 3 days from the date of delivery to file a refund request case.
https://www.ebay.com/help/buying/returns-refunds/return-item-refund?id=4041
An eBay agent can not extend the time limits of the eBay Money Back Guarantee.
Let me know if you need more directions on how to file a case and the reason for the refund request.