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Follow-up on Account Review Status / Request for Update
Hello eBay Customer Support Team,
I hope you are doing well.
I am writing to kindly follow up on the current review of my account. My account has been showing the message “Thank you for resolving the outstanding issues on your account. We’ll review and notify you as soon as possible†for some time now, and I haven’t received any further updates yet.
I would like to confirm whether any additional information or action is still required from my side. All buyer cases and after-sales issues have already been fully resolved, and I have been actively cooperating with all requests.
I would really appreciate it if you could help check the status of my application and let me know the next steps, or assist in expediting the review if possible.
Thank you very much for your time and support. I look forward to your reply.
Kind regards,
Yuhan
wooden_flower
Mentor8 months ago@coolthingsbyzoe
We are not customer service - we are members like you.
Here's how to contact eBay general customer service.
1. CLICK THIS LINK:
https://www.ebay.com/help/contact?type=ContactUs&topicId=4000
2. Select a category that best matches your problem.
3. Answer the chat bots question by stating what you need help with.
4.Type AGENT ( you may have repeat steps 3 and 4)
5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)
Monday to Sunday 5:00 am to 09:30 pm PST
3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
6am to 6pm PST