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First Negative Feedback
I have been selling on ebay for awhile now and just received my first negative feedback. The buyer wanted to return an item. They messaged that they can't get a return label, even though they already started the process with FedEx. I messaged him that he needed to get the label from FedEx and even sent him screenshots, showing that the label had already been created. He still left me negative feedback. The feedbacks that I leave are automated. So as soon as he paid, I left him positive feedback. I just sent a request for him to revise his feedback. Do I have any recourse? I really don't want a negative on my feedback record.
Thanks,
Ted
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