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First eBay purchase
I purchased a item through Klarna witch is like Afterpay but the difference is they provided there credit card so I haven’t gotten no update or email with my item I purchased on eBay does the seller typically from you the item has been shipped or do they ship it without forming me
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comics-scifi-collectibles
Mentor2 years ago@adani-7901 I am not sure how Klarna will affect the checkout process as I have not tried it, and don't plan to. It's a third party service that eBay is not affiliated with.
You need to use eBay checkout to have the sold item in your purchase history here>
https://www.ebay.com/mye/myebay/purchase
OR you can buy on eBay using a guest account>
If you made the purchase using a guest account it will not be in your purchase history.
Log out of your eBay account and request the guest account details from this page:
https://www.ebay.com/help/buying/returns-refunds/returning-item/returning-items-bought-guest?id=4065&st=
Then you can start a refund request, track your order, or contact the seller, from the guest account email. Do not log in to your regular eBay account.
If you need help starting a refund request here's how to contact customer service.
eBay agents are working from home so you have to request a call back or live chat.
1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
2. Request a call back
3. Or you can also contact customer service by sending a private message on social media. You leave a PRIVATE message and an eBay employee will get back to you as soon as possible.
.
https://twitter.com/askebay
https://www.facebook.com/eBay/