filing a fedex ground economy claim

Question

How do I submit a FedEx ground economy claim?

comics-scifi-collectibles · Answer

@zimmyoo

If you used FedEx Ground Economy and your package is damaged or lost from the time itâ€™s first scanned by FedEx until it's delivered to a USPS facility, FedEx Ground Economy is responsible for a maximum replacement value of up to $100 plus transportation costs.

To submit a Ground Economy claim, go to the FedEx website, and download and complete the â€˜FedEx Ground Economy Claim Formâ€™.

Once submitted, the claim resolution process takes approximately 4-6 weeks. FedEx will email you about the status of your claim. Approved claims are paid to you by check.

With FedEx Ground Economy claims keep in mind:

Only sellers can file claims
Claims must be filed within 90 calendar days from when FedEx receives the package
FedEx may reimburse the wholesale cost up to $100 per package, plus shipping charges
Claims payments are remitted by check
You can find more information about the claims process in the FedEx service guide