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Filing a claim for refund.
How does one file a claim as a seller for items lost in the mail which buyer did not receive and had to be refunded.
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Discussions in this board are limited to the original poster and Community Mentors
How does one file a claim as a seller for items lost in the mail which buyer did not receive and had to be refunded.
comics-scifi-collectibles
Mentor2 months ago@compdocpatches It depends on the postal carrier.
See this page for USPS, Fed Ex UPS, Shipcover, > https://www.ebay.com/help/selling/shipping-items/shipping-insurance?id=4643&st=3&pos=1&query=Shipping%20insurance&intent=shipping%20insurance%27&lucenceai=lucenceai&docId=HELP1339
If this is for eBay Standard Envelope then see this page>
https://www.ebay.com/help/selling/shipping-items/setting-shipping-options/ebay-standard-envelope?id=5308&st=3&pos=3&query=eBay%20standard%20envelope&intent=ESe&lucenceai=lucenceai&docId=HELP1689#section7
compdocpatches
OP2 months agoThanks. They don't make this easy to find.