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fees
Hey, I need some help. I ended up with two of the same fees on one order. How do I go about getting this straightened out? Thanks
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Discussions in this board are limited to the original poster and Community Mentors
Hey, I need some help. I ended up with two of the same fees on one order. How do I go about getting this straightened out? Thanks
comics-scifi-collectibles
Mentor3 years ago@thriftjunk I recommend selecting view order details next to the sold listing on this page:
https://www.ebay.com/sh/ord/?filter=status:PAID_SHIPPED What looks like a second fee charge may be the payment for the shipping label.
If you still think there is an error >>>
Here's how to contact eBay customer service for assistance so they can sort this out for you:
eBay agents are working from home so you have to request a call back or live chat using this link:
1. CLICK THIS LINK: https://www.ebay.com/help/contact_us?id=4191&st=10
2. Choose your contact method from the left hand side of the page.
( If you receive the automated chat assistant type AGENT in the small box on the lower right of the linked page then you will see the options to contact a live agent)
If you are located outside of US or Canada then you will need to use the Chat option or Social Media
Or you can also contact customer service by sending a private message on social media. You leave a message and an eBay employee will get back to you as soon as possible. To speed things up you can leave your registered account information in the PRIVATE message: Full name, address, phone number, email address, user ID, and a brief explanation of your problem.
https://twitter.com/askebay
https://www.facebook.com/eBay/