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Feel like I am stuck in an eternal loop
Summary: caringforpaws expressed frustration with feeling stuck, likely related to an issue with eBay, although they did not provide specific details. eburtonlab suggested contacting eBay through the chat assistant or social media for assistance, emphasizing the use of strategic words like 'agent' to navigate the system effectively and potentially get a callback from an agent.
There has to be a song somewhere that covers this but for the first time since 2002, I cannot get to a live person. I was given a special link about a year and a half ago that brought me straight to asking for a return call, but now it goes to a series of click questions, then eventually to chat then to send us an email. I sent the email and got a response that gave me the link to start all over again by send an email. I put that result into the chat and it said I must be having a problem and to resend. Too bad the original was vaporized and I have to stat ALL over again. OK, I am done venting. Thanks to any and all that might read.
eburtonlab
Mentor4 months ago@caringforpaws
You may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant that you reach from the Help & Contact page to request a chat with an agent or a call back.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
You can also try contacting eBay via social media direct message:
https://www.instagram.com/ebay/
caringforpaws
OP4 months agoTyped Live Agent so much, my computer rebelled. 😁
It used to work. I used to have a direct link but someone "moved my cheese".
Thanks. I resist adding to new apps but have added Instagram. Any idea why they closed down the FB page? I never used it but I did not have to add a new app that way.
In fact, my Instagram account was actually set up by an ebay person many years ago at one of the ebay Opens.